Free Shipping on all Orders $49 and over!

FAQs

How much is shipping?

We offer FREE SHIPPING within NZ for all orders $49 and over. Shipping costs for smaller orders under $49  are $10 urban or $14.50 for rural .

How long will my products take to get to me?

We send all products throughout New Zealand by tracked courier Monday to Friday (excluding public holidays). If your confirmed order is received prior to 2pm it will be sent out the very same day. You will be advised by email that your order has been shipped and the tracking number. Usually products will take 2 or 3 days to arrive.

Which countries do you ship to?

We only ship within New Zealand.

 Where are you located?

CND Online is an ONLINE STORE.  Products are shipped out of Wellington NZ.

What payment types do you accept?

We accept payment by Visa, Mastercard, SHOP-Pay, PayPal, Google-Pay, & Zip-Pay

What currency are your prices quoted in?

All prices on the website are in New Zealand Dollars and include GST.

What happens if the product I get is not the one I ordered ?

Please email us at info@cndonline.co.nz within 3 days of receiving your product. All products are scanned by us prior to shipping and the order checked to ensure correct goods are shipped to you but if there has been an error we will happily exchange it for the correct product. We are unable to change a product due to change of mind or incorrect ordering so please do take care when placing your order. Product MUST be unopened and in original packaging.

What happens if any of the products I buy are faulty?

Please email us at info@cndonline.co.nz and let us know what happened. This must be within 3 days of you receiving your order. We will assess the problem fairly, and if approved, supply details of how you can return the product for credit or replacement. Please note Sale items are non-returnable.

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